Orders may take 7-14 business days, depending on customs clearance and local delivery conditions. Please note that these are estimated delivery times and can vary due to factors outside our control. For the most accurate and up-to-date information on your order's status, please refer to the tracking information provided upon shipment or contact our customer service team.

We understand that it can be harder to find items that fit when buying over the internet.Thus, items can be returned within 14 days of delivery and we will offer a full refund/replacement based on your requirement.However we won’t accept returns for the following: Shoes that have been worn, damaged or marked in anyway.

Our rechargeable products come with a USB charging cable. Simply connect the product to a power source using the cable.

Do not charge TheGlowKicks products for not more that 2.5 hours. The charge of TheGlowKicks lasts between 4-6 hours.

Lighting modes of our products can be chnaged through a simple button hidden within our shoes and can be used to switch between 7 different LED colours and 4 modes.

Yes.All our LED Shoes are designed to be waterproof, making them ideal for use in various weather conditions.